不良情绪传染的“蝴蝶效应”与防避之策

发布时间：2018-03-28 03:35

本文选题：情绪传染　切入点：“蝴蝶效应”　出处：《领导科学》2016年22期

【摘要】：正不良情绪是安全隐患,优良心态是竞争力,阳光心态是核心竞争力。不能改变环境就适应环境,不能改变别人就改变自己,不能改变事情就改变对事情的态度。比如,经常坐飞机的人最大的体会是飞机几乎没有正点,即使跟航空公司和民航局多次提意见,也难以改变航班晚点的状况。坐飞机的人不能改变航班时间,那只能改变对航班时间的态度:把晚点看作正常,把准点视为侥幸。这样,如果飞机晚点则乘客心态平静,如果飞机准点则心中欢喜,就不至于因为飞机晚点而产生大量
[Abstract]:Positive and bad emotions are hidden dangers to safety, good attitudes are competitiveness, and sunshine is the core competitiveness. If you can't change the environment, you can adapt to the environment, if you can't change others, you can change yourself. If you can't change things, you can change your attitude to things. For example, The most important experience of people who fly frequently is that there is hardly any punctuality on the plane. Even if they give advice to airlines and the Civil Aviation Authority many times, it will be difficult to change the situation of flight delays. People who fly on planes cannot change the flight time. That can only change the attitude towards flight time: think of the delay as normal and the punctuality as a fluke. Thus, if the plane is late, the passengers will be calm, and if the plane is on time, its heart will be happy, and it will not cause a lot of delays because of the delay
【作者单位】：清华大学经济管理学院;
【基金】：国家自然基金资助项目(项目编号:71121001,71421061)的阶段性成果
【分类号】：C933.2

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