西方公共服务动机理论研究

发布时间：2018-02-17 04:06

本文关键词： 公共服务动机工作绩效利他主义亲社会　出处：《学习与实践》2017年01期 　论文类型：期刊论文

【摘要】：近年来西方学术界对于公共服务动机的研究出现几何式增长。公共服务动机是指个体对他人、集体或社会的一种非自私的、奉献的、亲社会的、利他的动机、价值和态度。研究发现公共服务动机积极影响职业选择、工作满意度、工作绩效、工作投入度、员工行为和公民参与态度等等。公共服务动机研究可以作为一种工具挑选出最适合公共服务的员工;组织的环境、员工对于工作重要性的认识、组织与员工的相互信任、明确的角色定位和对组织的认同感等都是提高公共服务动机的因素;有助于建立更加科学的激励机制和人力资源管理;有利于形成新的反腐倡廉战略。影响和提升公共服务动机的因素、资源和手段等是未来研究的重点;对于公共服务动机的准确测评也是未来研究的重点领域。
[Abstract]:In recent years, there has been a geometric increase in the research of public service motivation in western academic circles. Public service motivation refers to a kind of non-selfish, dedicated, pro-social and altruistic motivation of individuals towards others, collectives or societies. Value and attitude. The study found that public service motivation positively affects career choice, job satisfaction, job performance, job engagement, Research on public service motivation can be used as a tool to select the most suitable employees for public service, the environment of the organization, the understanding of the importance of the work, the mutual trust between the organization and the employees, and so on. Clear role orientation and identity to the organization are all factors to improve the motivation of public service, which is helpful to establish more scientific incentive mechanism and human resource management. The factors, resources and means of influencing and promoting the motivation of public service are the key points of future research, and the accurate evaluation of the motivation of public service is also the key area of future research.
【作者单位】：上海交通大学马克思主义学院;上海交通大学廉政与治理研究中心;
【基金】：中国博士后科学基金第59批一等资助(2016M590364)项目
【分类号】：D035

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