A公司基于金融生态圈的人才服务模式研究与设计
本文选题:金融生态圈 切入点:四方联动机制 出处:《东华大学》2017年硕士论文
【摘要】:A公司是上海一家从事综合企业培训、人力资源服务的企业,致力于实现企业人才服务质量的优化和提升。在上海建立国际金融中心的政策背景下,企业急需大量的金融人才,尤其是高端人才。同时企业的金融人才需要不断地成长以适应金融行业的快速发展。为此金融企业需要一个完善金融人才一站式服务体系:从人才的培养到招聘、引进、再培训等。鉴于金融人才服务的特殊性、人才成长的系统性以及A公司的实际情况,本研究提出了基于金融生态圈的人才服务模式以期能够为A公司的人才服务提升提供指导。本研究首先总结、概述研究所涉及到的金融生态圈、胜任力理论、一般培训理论、马斯洛需求层次理论,并对人才服务研究现状进行了总结。当前研究主要集中于人才市场的功能、政府的引导作用以及相关政策。接着本研究分析了A公司金融人才服务的一些问题:详细分析理论金融人才的培养、成长途径和现状,即介绍了产学研合作的人才培养模式、常见的金融资质证书、社会继续教育,总结并分析了当前我国金融人才培养中存在的五个常见问题;梳理了金融企业人才招聘渠道、人才社交情况;通过调研详细分析了金融生态圈中企业、求职者的人才服务需求。调研发现了企业在招聘的运营现状、难点、渠道、效率等方面急需解决的问题;同时也发现了金融求职人员在网络求职情况、人才培训、一站式招聘网站等方面的需求。其次,在金融生态圈人才服务需求分析基础上,本研究应用胜任力理论、一般培训理论、马斯洛需求层次理论设计了基于金融生态圈的人才服务模式。该模式由三大部分构成:人才培养服务、人才招聘和引进服务、社交服务。其中人才培养服务是在企业、高校、培养机构、人才服务平台四方联动下完成专业素质培养、职业生涯规划、就业、自身素质提升以及需求层次的提升。在人才招聘服务方面,本研究设计了金融人才的两个评价模型:金融岗位胜任力测评模型设计、人才基本素质测评模型。在社交方面,本研究融入了两种社交模式。因此本研究中人才服务模式将可以为A公司在金融人才服务方面建立一站式服务提供良好的借鉴和参考。最后,本研究设计了基于金融生态圈的人才服务模式支撑系统,即实现了人才服务平台中的人才招聘、测评与成长、在线培训、社交子系统的界面设计和编码。同时还设计了人才服务模型的运营部门以及推广策略。本研究为金融人才服务提供一个样板和借鉴,从而更好地为上海国际金融中心建立而服务。为此,本研究的篇章结构大致如下:第一章绪论,第二章是本研究的理论基础综述以及人才服务现状介绍,第三章是A公司金融人才服务现状分析与调研,第四章是A公司基于金融生态圈的人才服务模式设计。第五章是A公司基于金融生态圈的人才服务模式支撑系统的设计,第六章是本研究的结论和展望。
[Abstract]:Company A is an enterprise engaged in comprehensive enterprise training and human resource service in Shanghai. It is committed to the optimization and improvement of the quality of enterprise personnel service. Under the background of the policy of establishing an international financial center in Shanghai, the enterprise urgently needs a large number of financial talents. Especially high-end talents. At the same time, the financial talents of enterprises need to grow constantly to adapt to the rapid development of the financial industry. For this reason, financial enterprises need a perfect one-stop service system of financial talents: from the cultivation of talents to recruitment, introduction, Retraining, etc. In view of the particularity of financial talent service, the systematization of talent growth and the actual situation of company A, This study puts forward the talent service model based on the financial ecological circle in order to provide guidance for the personnel service promotion of company A. this study first summarizes the financial ecosystem, competency theory, general training theory involved in the research. Maslow's theory of hierarchy of needs, and a summary of the current situation of research on talent services. The current research focuses on the functions of the talent market. Then this paper analyzes some problems of financial talent service of company A: the training of theoretical financial talents, the way of growth and the present situation, that is, introducing the mode of personnel training of industry-university-research cooperation. The common financial qualification certificate, social continuing education, summarized and analyzed the five common problems existing in the training of financial talents in our country, combed the recruitment channels of talents in financial enterprises, the social situation of talents; Through the investigation and analysis of the financial ecological circle of enterprises, job seekers' talent service needs, the investigation found in the recruitment of the current situation, difficulties, channels, efficiency and other aspects of the urgent need to solve the problems; At the same time, it also found the needs of financial job-seekers in the aspects of network job search, talent training, one-stop recruitment website and so on. Secondly, on the basis of the analysis of the demand for talent services in the financial ecological circle, this study applies competency theory. The general training theory and Maslow's hierarchy of needs theory design the talent service model based on the financial ecosphere. The model consists of three parts: talent training service, talent recruitment and introduction service. Social services. Among them, personnel training service is to complete professional quality training, career planning, employment under the cooperation of enterprises, colleges, training institutions, talent service platforms. In the aspect of talent recruitment service, this study designed two evaluation models of financial talents: financial post competency evaluation model design, talent basic quality evaluation model. This study integrates two social models. Therefore, the talent service model in this study can provide a good reference for A company to establish a one-stop service in financial talent service. Finally, This study designed the support system of talent service model based on financial ecological circle, which realized the talent recruitment, evaluation and growth, online training in the talent service platform. Interface design and coding of social subsystem. At the same time, the operation department and promotion strategy of talent service model are designed. This study provides a model and reference for financial talent service. Therefore, the text structure of this study is as follows: the first chapter is introduction, the second chapter is the summary of the theoretical basis of this study and the introduction of the present situation of talent service. The third chapter is the current situation analysis and investigation of A company's financial talent service, the fourth chapter is the design of A company's talent service mode based on financial ecological circle, the fifth chapter is the design of A company's talent service mode support system based on financial ecological circle. The sixth chapter is the conclusion and prospect of this study.
【学位授予单位】:东华大学
【学位级别】:硕士
【学位授予年份】:2017
【分类号】:F719
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