YJ公司员工培训管理改进研究

发布时间：2018-05-08 17:01

本文选题：员工培训 + 培训体系　；参考：《西南交通大学》2017年硕士论文

【摘要】：现代企业的人力资源质量对于企业发展具有至关重要的作用,针对企业员工进行培训可以有效提高人力资源质量,当前许多公司都致力于结合工作实际,建立良好的培训体系,提升员工素质。YJ公司是某知名百货零售类企业,主营业务销售鞋类产品,自九十年代末期,百货行业经历了十几年的迅速发展,连锁店同样迅猛扩张,与此同时,员工素质与企业发展的速度严重不同步。同时伴随着互联网经济的不断发展,线下实体企业受到网上商城的挤压,零售企业遭遇巨大挑战,利润大大降低。为了提升企业的竞争力,YJ公司致力于优化自身的人力资源培训体系,加强员工的培训工作,提升员工整体素质以应对于行业竞争。本文以YJ公司员工培训管理为研究对象,通过对YJ公司人员构成以及当前培训管理现状进行了深入分析,结合YJ公司员工进行了培训管理问卷调查,总结分析了 YJ公司在目前员工培训管理中存在的问题以及现状。同时本文通过层次分析法,对YJ公司培训管理影响因素进行研究,得出了具有一定意义的研究结果,影响YJ公司培训管理的主要因素依次为培训讲师、员工发展等6大因素。由该6个大因素延伸出了 22个子因素,研究得出影响YJ公司员工培训管理的子因素主要为员工个人发展、讲师授课风格、讲师管理、课程时间、职位能力等。除此之外,通过与麦当劳培训对比发现了 YJ公司培训中存在的问题等。针对存在的主要问题,本文对相关问题提出了合理化建议和措施,如:建立适用于本公司的培训制度,了解员工的培训需求;建立培训讲师制度,培养内部培训讲师,鼓励员工参与性,增加员工激励措施,加强培训讲师管理等;完善培训评估机制,做到良好评估习惯,并且加强员工个人能力发展建设。
[Abstract]:The quality of human resources in modern enterprises plays an important role in the development of enterprises. Training for employees can effectively improve the quality of human resources. At present, many companies are committed to establishing a good training system in combination with the actual work. Improving the quality of employees. YJ Company is a well-known department store retail enterprise, whose main business is selling footwear products. Since the late 1990s, the department store industry has experienced rapid development for more than a decade, and chain stores have also expanded rapidly, while at the same time, Staff quality and the pace of enterprise development is seriously out of sync. At the same time, with the continuous development of the Internet economy, the offline entity enterprises are squeezed by the online shopping mall, the retail enterprises encounter enormous challenges, and the profits are greatly reduced. In order to enhance the competitiveness of enterprises, YJ Company is committed to optimize its own human resources training system, strengthen the training of staff, improve the overall quality of employees to cope with the competition in the industry. This paper takes the training management of YJ Company as the research object, through the in-depth analysis of the personnel composition of YJ Company and the current situation of training management, combined with the YJ company staff training management questionnaire survey. This paper summarizes and analyzes the existing problems and current situation of YJ company in the management of employee training. At the same time, through the Analytic hierarchy process, this paper studies the influencing factors of training management in YJ Company, and draws some meaningful research results. The main factors affecting training management of YJ Company are training instructor, employee development and so on. From these six factors, 22 sub-factors are extended. The research shows that the sub-factors that affect the training management of YJ Company are personal development, instructor teaching style, instructor management, course time, position ability and so on. In addition, through the comparison with McDonald's training found the YJ company training problems and so on. In view of the main problems, this paper puts forward some reasonable suggestions and measures, such as establishing the training system suitable for the company, understanding the training needs of the staff, establishing the training instructor system, training the internal training instructor, Encourage employees to participate, increase staff incentives, strengthen the management of training lecturers, improve the training evaluation mechanism, achieve good evaluation habits, and strengthen the individual ability development of employees.
【学位授予单位】：西南交通大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92;F721

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