跨项目知识转移的治理策略及其作用机制:基于IT服务企业的案例研究

发布时间：2018-03-22 01:37

本文选题：跨项目知识转移　切入点：知识治理策略　出处：《中国人力资源开发》2017年07期 　论文类型：期刊论文

【摘要】：尽管不少文献研究了企业跨项目知识转移的影响因素,但尚未研究组织知识治理策略与项目团队成员认知对跨项目知识转移的作用机制。本文对两家我国IT服务企业进行案例分析并得到,营造良好的组织文化氛围、制定正式制度、设置专职机构和合理配置项目间资源对跨项目知识转移效果有直接的影响,其中,组织文化氛围主要包括领导支持和知识共享文化,组织正式制度主要涉及工作惯例、文档规范化管理和考核奖励机制,项目间资源配置主要指人力资源的跨项目调配,同时还涉及会议室等其他软硬件资源的调配。同时,这些组织知识治理策略也通过知识源项目团队成员和知识接收方项目团队成员的能力和期望两方面的认知而时跨项目知识转移效果产生间接的影响,即项目团队成员认知因素起到部分中介作用。但是,信息技术使用对企业跨项目知识转移并无明显的影响。
[Abstract]:Although many literatures have studied the influencing factors of enterprise knowledge transfer across projects, However, the mechanism of organizational knowledge governance strategy and project team members' cognition on cross-project knowledge transfer has not been studied in this paper. The case study of two IT service enterprises in China has been carried out in order to create a good organizational culture atmosphere and establish a formal system. The establishment of full-time institutions and rational allocation of inter-project resources have a direct impact on the effect of cross-project knowledge transfer. Among them, the organizational culture atmosphere mainly includes leadership support and knowledge-sharing culture, and the formal organizational system mainly involves working practices. The inter-project resource allocation mainly refers to the inter-project allocation of human resources, but also involves the allocation of other hardware and software resources, such as conference rooms. These organizational knowledge governance strategies also have an indirect impact across project knowledge transfer effects through knowledge source project team members and knowledge recipient project team members' abilities and expectations. That is, cognitive factors of project team members play a part of intermediary role. However, the use of information technology has no obvious impact on knowledge transfer across projects.
【作者单位】：北方工业大学经济管理学院;
【基金】：国家自然科学基金“企业双元性跨项目学习的前因及影响效应:基于结构化理论”(71502003)资助
【分类号】：F272;F49

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